Returns & Exchanges

At CasaBella Furniture, we want you to love your home. If your new piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer concierge team via email or our online portal with your order number and photos of the item.

  • 2.
    Prepare for Pickup

    Ensure the furniture is disassembled and placed in its original packaging to prevent damage during the return transit.

  • 3.
    Schedule Collection

    Our specialized white-glove logistics partner will contact you to schedule a convenient time for the item pickup.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 7-10 business days.